Where We Ship
Pawnest currently ships to all 50 United States, including Alaska and Hawaii.
Processing Time
All orders are processed within 1-2 business days.Orders placed on weekends or public holidays are processed
on the next business day.
You will receive a shipping confirmation email with yourtracking number once your order has shipped.
Shipping Rates & Delivery Times
| Order Total | Shipping Method | Cost | Estimated Delivery |
|—|—|—|—|
| Under $65 | Standard Shipping | $7.99 | 4-7 business days |
| $65 and above | Free Standard Shipping | FREE | 4-7 business days |
| Any amount | Express Shipping | $14.99 | 2-3 business days |
Tracking Your Order
Every order includes free tracking. Once your order ships, you will receive an email with your tracking number and a
link to track your package in real time.
If you have not received tracking information within 48 hours of placing your order, please check your spam folder first,
then contact us at support@pawnest.com.
Track Your Order
You can track your order at any time by visiting our Track Order page and entering your order number and email.
Delays
Pawnest is not responsible for delays caused by:
– Severe weather conditions
– Carrier delays beyond our control
– Incorrect shipping address provided at checkout
Please double-check your shipping address before completing your order. Address changes after an order is placed cannot
always be accommodated.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package:
1. Wait 24-48 hours (carriers sometimes mark items as
delivered early)
2. Check with neighbors or building reception
3. Contact us at support@pawnest.com
We will work with the carrier to investigate and find a resolution for you.
Questions?
Email: support@pawnest.com
Phone: [Real US phone number]
Response time: Within 24 hours, Monday to Friday