Who We Are
Pawnest is operated by ARBA Group LLC, registered in Louisiana, USA (Filing No. [ACTUAL NUMBER]).
Website: pawnest.com
Contact: hello@pawnest.com
What Information We Collect
We collect information you provide directly to us:
– Name and email address (when you create an account or
subscribe to our newsletter)
– Billing and shipping address
– Payment information (processed securely — we do not store full card details)
– Phone number (if provided)
– Order history and preferences
– Communications you send us
We also collect information automatically:
– IP address and browser type
– Pages you visit on our site
– Time and date of your visits
– Referring website
– Device information
We use cookies and similar technologies. See our Cookie Policy for details.
How We Use Your Information
We use the information we collect to:
– Process and fulfill your orders
– Send order confirmations and shipping updates
– Respond to your questions and support requests
– Send promotional emails (only with your consent)
– Improve our website and product offering
– Prevent fraud and ensure security
– Comply with legal obligations
How We Share Your Information
We do not sell your personal information. Ever. We share your information only with:
– Payment processors (Stripe, Airwallex) to process payments
– Shipping carriers (UPS, USPS, FedEx) to deliver your orders
– Email service providers (Mailchimp) to send communications
– Analytics providers (Google Analytics) to understand site usage
All third parties are contractually required to protect your information and use it only for the purpose we specify.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply
with legal obligations, resolve disputes, and enforce
our agreements.
Your Rights
You have the right to:
– Access the personal information we hold about you
– Correct inaccurate information
– Request deletion of your information
– Opt out of marketing communications at any time
– Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at
hello@pawnest.com.
Security
We implement appropriate technical and organizational measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction.Payment information is encrypted using SSL technology.
We do not store full payment card details on our servers.
Third-Party Links
Our website may contain links to third-party websites.We are not responsible for the privacy practices of those
websites and encourage you to review their policies.
Children’s Privacy
Our website is not directed to children under the age of 13.We do not knowingly collect personal information from
children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the
new policy on this page with an updated date.
Contact Us
ARBA Group LLC (Pawnest)
[Real Louisiana Street Address]
Louisiana, USA
Email: hello@pawnest.com
Phone: [Real US phone number]